ASC Technologies AG
Cultural and Creative Industries, Electrical Engineering & Electronics, Information Technology
-
Short facts
-
- Manufacturer
- Research & Development
- Service Provider
- Year founded 1964
- 140 Employees (site)
- Turnover: not available
Products/services: Digital speech recording, digital speech recording and reproduction; Software for quality monitoring and quality control Voice recording; Communications recording; Threat call recording; Browser-based search and replay; Quality monitoring; VoIP Recording; Software for agent evaluation; Evaluation of customer communication; Record and analyze communications; Liability Recording; Voice over IP Recording; Internet Telephony; Speech Analysis; Performance Improvement; Call Center Equipment; Contact Center Equipment; Business Process Optimization
Basic data
Company
ASC Technologies AG
Street
Seibelstr. 2-4
PC / City
63768 Hösbach
County
Lower Franconia
Phone
+49 6021 5001-0
Fax
+49 6021 5001-310
Homepage
Language skills
English, French, German, Japanese, Polish, Portuguese, Russian
Contact person
Cooperation: Katrin Henkel (Mrs.)
Sales / marketing: Patrick Salg (Mr.)
Management: Marco Müller (Mr.)
Profile/competences
Core competencies
ASC is a worldwide leading software company with innovative solutions to record, analyze and evaluate communications. All multimedia interactions in contact centers, financial institutions and public safety organizations are documented and analyzed. The content of communications becomes transparent, critical information is generated and market trends are revealed, providing real-time business intelligence for immediate management action.
ASC solutions make customer experience measurable. Specific actions can be taken to significantly improve customer retention, increasing corporate revenue and creating sustained loyal customers. Thus, ASC’s clients are always one step ahead of the competition.
Key sectors / sub-sectors
- Cultural and Creative Industries: Software and games
- Electrical Engineering & Electronics: Communication technology
- Information Technology: Call and Communication Centers
- Information Technology: Communication software
- Information Technology: Fixed line communication systems
- Information Technology: Signaling equipment, security and monitoring systems
- Information Technology: Technical services for information and communication technology
NACE industries
- Manufacture of computer, electronic and optical products 26
- Manufacture of communication equipment 26.3
- Manufacture of communication equipment 26.30
- Telecommunications 61
- Wireless telecommunications activities 61.2
- Wireless telecommunications activities 61.20
Innovations & megatrends
- Cloud Computing/Big Data
Certifications
- DIN EN ISO 9001
- ISO 14001 - DIN EN ISO 14001
Sales markets - target industries
Call Center; Finanzdienstleister; Organe der öffentlichen Sicherheit, Feuerwehr, Polizei, Luftverkehrskontrolle
Sales markets - target countries
China, France, Germany, Italy, Japan, Singapore, Switzerland, United Kingdom, United States
Cooperation offers
not available